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As an RTO business owner or manager, you understand the importance of having qualified and experienced staff. This is especially true when it comes to trainers, who play a vital role in ensuring your students are properly educated and trained.

However, verifying the credentials and experience of trainers can be a time-consuming and difficult process. Additionally, if trainer documents are not properly verified, it could lead to legal issues down the road.

Why trainer documents must be verified

There are several reasons why you need to verify the documents and experience of your trainers.

First and foremost, you need to ensure that the trainers you’re working with are qualified to do the job, their credentials are up to date and that they have the necessary experience to train effectively. This means that they have the necessary credentials and experience to provide quality training.

You need to verify trainer documents in order to protect your organisation from liability. If a trainer is found to be unqualified or doesn’t have the requisite experience, your organisation could be held liable for any damages that occur as a result of their training.

Verifying trainer documents helps to ensure the quality of training that your learners receive. If trainers aren’t properly qualified, they may not be able to deliver effective training which could impact negatively on learner outcomes.

Verifying trainer documents can help you to avoid potential reputational damage. If it’s discovered that trainers working for your organisation are unqualified or don’t have the required experience, it could damage your organisation’s reputation and make it difficult to attract new learners.

Finally, you want to be sure that they will be able to provide the required documentation if requested by an auditor.

How to verify trainer documents

There are a few different ways that you can verify the documents and work experience of your trainers.

One way is to contact the relevant qualification issuers directly and request confirmation.

Another way is to ask the trainer for copies of their qualifications and work experience documentation and then verify these yourself.

Finally, you can ask a represnentaive (depending on your role as in HR or RTO Manager) in your training provider to verify the documents and work experience of your trainers on your behalf.

Whichever method you choose, it’s important that you keep a record of the verification process and the results. This will be helpful if you are ever asked to provide evidence of trainer verification to an auditor.

You must also ensure your policies and procedures refer to exactly the same RTO practices for verifying the trainer credentials.

Who Should Verify Trainer Documents?

The responsibility for verifying trainer documents typically falls to the person responsible for managing the training function within an organisation. In some cases, this may be the head of HR or Learning and Development. However, it’s also common for organisations to appoint a dedicated Training Manager who takes on this responsibility.

If you’re unsure who is responsible for verifying trainer documents within your organisation, you should contact your HR department or Learning and Development team for clarification.